Terms and conditions

BOOKING TERMS AND CONDITIONS AND OPERATING PRACTICES
AGREEMENT;
Definitions ;
Woolaball: Is the business trading name also referred to as THE SITE in this document
Hull paintball & Hull paintball siteare our promotional and advertising namesHullpaintball.co.uk is our web site domain name and the name of our facebook promotion pages
Booking confirmation; Booking information - acts as receipt, invoice.
Booking :All persons/person who belong to your party including spectators/ non players- Your booking is also personalised and made to order specifically for you. Individual or group tickets can be purchased.
Group booking: Any booking comprised of over two players.
Individual booking: Booking for one person
Organiser; Adult Person over 18 years of age who completes this agreement and ensures full compliance to this agreement.
Adult supervisor; Adult Person/s over 18 years of age who have been appointed by the organiser to supervise their booking.
Confirmation; The point at which confirms you wish use the services of Woolaball by paying a deposit.
Booking Deposit ; An agreed non refundable sum of money paid per person or deal to confirm the date of the booking. ( a refundable paypal payment/deposit is by agreement )
Please note - that when customers hand over a deposit they have made a legally binding contract, it doesn't matter whether there is a written agreement or not, and you don't need to have signed anything for the law to take hold.
The basic rule is that a deposit acts as surety for you entering into the contract and effectively guarantees that you will fulfil your side of the bargain. Therefore, if you change your mind and pull out of the deal the supplier is entitled to keep your deposit.
Individual packages/ Tickets; Are pre purchased tickets that include an amount of discount paintballs that also includes the game fee if applicable.
Bonus Balls; A free gratuity offered by THE SITE { subject to availability, THE SITE reserve the right to issue or refuse bonus balls at any time }
Discount paintballs; Paintballs that are charged at a lower price per 100 then the Top line Pay as U Go rate/ recommended retail price.
Organiser incentive; A form of free gratuity given to organisers on behalf of THE SITE - usually free paintballs ( subject to availability)
Game fee: Total fee charged individually or group that covers the cost for all play equipment, and in some cases free paintballs
Force Majeure; literally means "greater force". These clauses excuse a party from liability if some unforeseen event beyond the control of that party prevents it from performing its obligations under the contract. Typically, force majeure clauses cover natural disasters or other "Acts of God", war, or the failure of third parties--such as suppliers and subcontractors--to perform their obligations to the contracting party. Force Majeure now includes the covid-19 pandemic and all pandemics and viral outbreaks. It is important to remember that force majeure clauses are intended to excuse a party only if the failure to perform could not be avoided by the exercise of due care by that party.
Cancellation; No Show or Forewarning off a group booking or individual /s confirming that they will be absent from the agreed confirmed day and time.
Cancellation Policy explanation ; THE SITE can only allocate places up to its maximum capacity. THE SITE must prepare the site, buy paintballs for the numbers booked, if 30 people have booked then that is 30 guns that need to be serviced ,gassed up and prepared, 30 goggles to be cleaned ,30 pairs of body armour , overalls and protective snoods to be laundered and prepared. If only 12 people turn up that constitutes a gross waste of time, resources and capital outlay which effects our profitability. Buying paintballs we don't need soaks up our working capital, paintballs also have a limited shelf life.
Places are allocated on a first come first served basis. When customers book a game of paintball places are then specially reserved. Other potential customers may then be turned away.
Failure of customers to cancel within notice or who fail to turn up on the day means THE SITE has lost the opportunity to reallocate/ rebook those places. This results in lost business and revenue. 'One would not book and pay for a buffet for 20 persons and expect a refund because only 12 people turned up' Your booking usually prevents others from booking at a specific time on a specific date and is therefore subject to a recognised cancellation policy for sporting activity bookings, which is in line with the Distance Selling Regulations issued by the Office of Fair Trading. This means that, once the booking is in place, your right to cancel without penalty ends:
Customers who cancel their booking but wish to defer their confirmed booking to another date may do so at THE SITE's discretion and subject to availability (deferral is not guaranteed ) . An administration re-booking charge applies.
No show -Absent players or absent booking
Cooling off period; When you book it usually prevents others from booking at a specific time on a specific date and is therefore subject to a recognised cancellation policy for sporting activity bookings, which is in line with within the Distance Selling Regulations issued by the Office of Fair Trading. This means that, once the booking has been confirmed your right to cancel without penalty ends:
Low turn out; If only 40% of total number booked turn up. THE SITE also needs to remain in profit and therefore it is essential enough revenue is acquired to justify opening - we will not run at a loss.
I hope you understand this stance THE SITE must take concerning its cancellation policy.
We try to be fair and transparent at all times and we think our customer service is second to none.
Additional payments; All expenses incurred eg Game fees, basic deals, food, gloves, pyrotechnics etc any payment for equipment or services that is applicable to your booking
Paintball account; All expenses incurred by your booking whilst playing paintball
Late arrival policy; Late arrival means 15 minutes late of gates opening - If you are going to be late please inform THE SITE as soon as possible.
Unless your booking is an exclusive booking for your party players from other bookings will be sharing your session. It would not be fair or ethical to keep bookings who have arrived on time waiting for late arrivals. If you are late the main gates will be closed, to gain entry please call 07974630094.
Late entry will be at the total discretion of THE SITE. If the Safety induction process has started and you are late and permitted to play an additional £20 safety induction charge is payable per booking. Late entry also constitutes voluntry cancellation and subsequent loss of deposit and fees for game packages.
A Child - is any human being under the age of 18 years of age.
Full payment - All expenses incurred - all fees for game packages including deposit.
Payment - deposit/game fee payments will paid via BAC, Credit/debit Card, paypal, cash on the day
Low impact paintball - Spring loaded Splat Masters or similar gun that shoot Low impact paintballs up to 100+ feet, at a velocity of 110-140 feet per second. Low impact paintballs are .50 cal ,roughly half the size of regular paintballs. Although there is no age limit for low impact , low impact paintball guns are spring loaded pump action, children under 7 may not be able to pump prime the gun for loading.
Regular Paintball - Semi automatic ( or pump action ) paintball gun that shoots .68 cal paintballs at approximately 280 feet per second using a gas propellant.
Breach of contract - Basically means that one or more of the terms and conditions laid out in a contract has been broken. i.e non payment for a service or not paying on time. i.e failure to comply to the following terms and conditions of this contract may constitute a breach of contract.
Upgrades- This is when a customer expresses a wish or informs THE SITE they wish to upgrade to a bigger paintball deal.
Third party paintball ticket /voucher providers - Companies that sell online/street paintball play vouchers and tickets. Additional charges may be applicable that are not applicable to customer who book direct eg paintballs price/ discount prices/ paintball deals /discount paintballs/bonus paintballs/gas propellant charges/additional equipment hire - we strongly advise you to read all documentation and small print provided by the supplier of the voucher /ticket.I THE ORGANISER UNDERSTAND AND AGREE......

  1. OUR PREFERRED MINIMUM AGE TO PLAY LOW IMPACT PAINTBALL/SPECTATE IS AGE 7. FOR REGULAR PAINTBALL IT IS AGE 11. PLAYERS YOUNGER THAN 7 WILL ONLY BE PERMITTED TO PLAY WITH SPECIAL PERMISSION FROM THE SITE.

  2. ALL PERSONS COMING ONTO THE SITE - PLAYERS, NON PLAYERS MUST SIGN THE AN INFORMED CONSENT BEFORE PERMISSION TO ENTER IS GIVEN.

  3. ALL PLAYERS/SPECTATORS/NON PLAYERS MUST ATTEND THE SAFETY INDUCTION/AGREEMENT AND THEN SIGN THE DECLARATION THE UNDERSTAND THE INDUCTION AND AGREEMENT. NO SIGN NO PLAY OR STAY

  4. ALL CHILDREN, NON PLAYERS, ESPECIALLY UNDER THE AGE OF AGE 11 MUST BE CLOSELY SUPERVISED

  5. THAT ALL PLAYERS/VISITORS UNDER THE AGE OF 18 YEARS MUST ARRIVE ON SITE WITH A FULLY COMPLETED PARENTAL INFORMED CONSENT FORM SIGNED BY A PARENT OR LEGAL GUARDIAN

  6. CHILDREN OR BOOKINGS WHO DO NOT ARRIVE ON SITE WITH SIGNED PARENTAL INFORMED CONSENT FORMS WILL NOT BE PERMITTED ENTRY ONTO THE SITE FURTHERMORE -THIS WILL ALSO CONSTITUTE CANCELLATION AND FORFEIT OF DEPOSIT AND FEES PAID.

  7. AS ORGANISER IT IS MY RESPONSIBILITY TO CHECK ALL PARENTAL CONSENT FORMS/COUNTER SIGN THEM AS CORRECT AND INFORM THE SITE GAME MANAGER AT THE MAIN GATE IF ANY PARENT HAS MADE AN ENTRY IN 'ADDITIONAL INFORMATION'

  8. NO PETS ARE PERMITTED ON SITE

  9. I UNDERSTAND MY BOOKING MUST BE ESCORTED ON AND OFF THE SITE BY A MARSHAL AND I MUST UNDER NO CIRCUMSTANCES PERMIT ANYONE IN MY BOOKING TO ENTER OR LEAVE THE SITE UNESCORTED.

  10. THAT THE SITE GATES WILL BE LOCKED FOR THE DURATION OF MY BOOKING TO PREVENT UNAUTHORISED ENTRY AND EXIT FROM THE SITE.

  11. A PAINTBALL SESSION/BOOKING CAN ONLY BE BOOKED AND CONFIRMED BY A PERSON 18 YEARS OLD OR ABOVE.

  12. I AGREE TO PAY A NON REFUNDABLE DEPOSIT ( see definitions )

  13. PAYMENT OF DEPOSIT CONFIRMS MY BOOKING.

  14. ALL BOOKINGS WILL RECEIVE A BOOKING CONFIRMATION SMS OR EMAIL(condition 8)

  15. I WILL CHECK THE CONFIRMATION AND BOOKING DETAILS - IF INCORRECT I WILL CONTACT THE SITE VIA SMS OR EMAIL

  16. IF YOU DO NOT RECEIVE A CONFIRMATION CHECK YOUR SPAM FOLDER OR CONTACT THE SITE IMMEDIATELY - FAILURE TO CONFIRM THE READ RECEIPT FOR THE CONFIRMATION WILL BE DEEMED BY THE SITE THAT YOU HAVE RECEIVED IT AND FULLY ACCEPT AND AGREE TO IT

  17. WE ADVISE YOU TO BRING A COPY OF YOUR CONFIRMATION WITH YOU ON THE DAY

  18. ANY/ALL AMENDMENTS TO THE CONFIRMATION MUST BE AGREED AND CONFIRMED BY THE SITE

  19. THE SITE WILL ONLY COMPLY/ ACKNOWLEDGE THE LAST BOOKING CONFIRMATION SENT OR RECEIVED. THIS LAST CONFIRMATION WILL SUPERSEDE ALL PREVIOUS CONFIRMATIONS.

  20. THAT THE SITE MAY SEND NOTIFICATIONS/UPDATES/CHANGES VIA SMS THIS WILL BE ACCOMPANIED BY A NEW BOOKING CONFIRMATION. IF APPLICABLE.

  21. I VOLUNTARY AGREE TO ALL THE TERMS & CONDITIONS.

  22. IF I CANCEL MY BOOKING NO REFUND WILL BE GIVEN FOR MY DEPOSIT AND ADDITIONAL GAME FEES ALREADY PAID.

  23. IF YOU CANCEL YOUR BOOKING YOU AGREE TO PAY ANY OUTSTANDING BALANCE TO THE SITE
    -In compliance to the recognised cancellation policy for sporting activity bookings, which is in line with the Distance Selling Regulations issued by the Office of Fair Trading. This means that, once the booking is in place, your right to cancel without penalty ends:

  24. THAT IF I CANCEL - MY BOOKING MAY BE DEFERRED AT THE SITE's DISCRETION. A DEFERRED BOOKING WILL ONLY BE CONFIRMED UPON RECEIPT OF THE FULL PAYMENT OF THE BOOKING & REBOOKING FEE.

  25. ANY DEFERMENT DATE IS SUBJECT TO AVAILABILITY.

  26. ONLY ONE DEFERMENT WILL BE GIVEN.

  27. AN ADMINISTRATION RE-BOOKING FEE OF £ 25 OR £5 PER PLAYER (WHICH EVER IS GREATER ) IS PAYABLE

  28. LATE ARRIVAL CONSTITUTES CANCELLATION -[ LATE ARRIVAL POLICY ]

  29. ARRIVAL TIME IS MANDATORY

  30. FINISH TIME IS NOT MANDATORY AND IS APPROXIMATE -

  31. I UNDERSTAND WHEN PLAYERS RUN OUT OF PAINTBALLS AND NO ADDITIONAL PAINTBALLS SALES ARE FORTHCOMING THE SESSION WILL END.

  32. THE SITE RESERVE THE RIGHT TO VARY ARRIVAL AND FINISH TIMES

  33. USUAL START TIME IS 9 -9.30AM

  34. USUAL FINISH TIME IS 3.30- 4 PM.

  35. EXTRA TEA TIME OR EVENING SESSION TIME WILL BE BY ARRANGEMENT

  36. CUSTOMERS/ SPECTATORS / VISITORS WILL NOT BE PERMITTED TO LEAVE /EXIT THE SITE BEFORE THE FINISH TIME WITHOUT PERMISSION OFF THE SITE

  37. IF CUSTOMERS/ SPECTATORS / VISITORS WISH TO PREMATURELY LEAVE THIS WILL BE AT THE SOLE DISCRETION OF THE GAME MARSHAL. DUE TO THE DISRUPTION TO BUSINESS AND STOPPAGE TIME A £ 10 ESCORT FEE MAY BE CHARGED.

  38. ALL SESSIONS ARE BOOKED AND CONFIRMED ON THE UNDERSTANDING THAT THE PAINTBALL SESSION IS THREE HOURS DURATION ( HALF DAY )

  39. FULL DAY PAINTBALL SESSIONS MUST BE BOOKED AND CONFIRMED.

  40. LOW IMPACT SPLATBALL IS A TWO HOUR SESSION UNLESS OTHERWISE AGREED AND CONFIRMED BY THE SITE FOR.

  41. IF FULL PAYMENT OF ANY INDIVIDUAL PAINTBALL PACKAGES HAVE BEEN PURCHASED IN ADVANCE. IN THE EVENT OF NO SHOW PLAYERS THEN THE ORGANISER MAY USE THE PACKAGE PAYMENT MINUS DEPOSIT TO BUY ADDITIONAL PAINTBALL AT THE PAY AS U GO RRP PRICE CLAIM THOSE PAINTBALLS FOR THOSE PLAYER/S THAT ARE ABSENT - REF CLAUSE 18

  42. THE REMAINING BALANCE FOR THE BOOKING WILL BE PAID IN CASH OR BAC / BANK TRANSFER USUALLY UPON ARRIVAL ON THE DAY OR AT THE FINISH OF THE SESSION - PAYMENT USING A CREDIT/DEBIT CARD OR PAYPAL IS BY PRIOR ARRANGEMENT ONLY. THE FOLLOWING CARDS ARE ACCEPTED. MASTER CARD - VISA - DEBIT CARDS.

  43. CHEQUE PAYMENTS WILL NOT BE ACCEPTED ON THE DAY OF YOUR BOOKING

  44. CHEQUE PAYMENTS WILL ONLY BE ACCEPTED FOR PAYMENT OF DEPOSITS OR FULL PAYMENTS

  45. CHEQUE PAYMENTS MUST BE RECEIVED BY THE SITE AT LEAST 7 DAYS BEFORE THE BOOKING DATE

  46. YOUR BOOKING WILL ONLY BE CONFIRMED WHEN THE CHEQUE CLEARS IN THE SITE's BANK

  47. THE SITE RESERVE THE RIGHT TO CANCEL AT SHORT NOTICE DUE TO ACTS OF FORCE MAJEURE. MOST COMMON REASONS - DAMAGED OR UNSAFE PLAY ZONE DUE TO ACTIONS OF INTRUDERS/TRESPASSERS, ADMINISTRATION ERROR, EXCESSIVE BAD WEATHER, BODILY INJURY, ACCIDENT, ILLNESS,, STAFFING PROBLEMS, COVID-19 QUARANTINE OR ISOLATION OF SITE STAFF. THE SITE WILL OFFER AN ALTERNATIVE DATE FREE OF CHARGE. THE SITE WILL NOT BE RESPONSIBLE FOR REIMBURSING THE ORGANISER OR ANY MEMBER OF THE BOOKING FOR ANY ADDITIONAL COSTS DUE TO FORCE MAJEURE.

  48. IF THE GOVERNMENT ORDERS THE SITE CLOSED - AND YOUR BOOKING FALLS WITHIN 7 DAYS OF THE OFFICIAL GOVERNMENT DECLARATION YOU WILL BE OFFERED A FREE DEFERMENT NO REFUND OF DEPOSIT OR GAME FEES PAID

  49. IF YOUR BOOKING FALLS OUTSIDE 7 DAYS OF THE OFFICIAL GOVERNMENT DECLARATION THE SITE WILL OFFER YOU A DEFERMENT OR A REFUND YOUR DEPOSIT AND ANY GAME FEES PAID

  50. THE 7 DAY PERIOD COMMENCES THE VERY HOUR THE GOVERNMENT MAKES ITS OFFICIAL DECLARATION EG 12 PM. MINUTES WILL BE ROUND UP OR BACK TO THE NEAREST HOUR EG 12.45PM ROUNDED UPTO 1PM, 12.26PM WILL BE ROUNDED BACK 11 AM. 7 DAYS WILL BE COUNTED BACK FROM THE DATE AND START TIME OF YOUR BOOKING EG START TIME 9.30AM SATURDAY 14TH , 7 DAYS COUNTED BACK WILL BE 9.30AM SATURDAY 7TH - OUTSIDE 7 DAYS MEANS ANYTIME BEFORE 9.30AM SATURDAY 7TH, ANYTIME WITHIN 7 DAYS MEANS ANY TIME AFTER 9.30AM SATURDAY 7TH

  51. THE SITE ALSO RESERVE THE RIGHT TO CANCEL YOUR BOOKING DUE TO NON COMPLIANCE TO THE TERMS AND CONDITIONS

  52. THE SITE ALSO RESERVE THE RIGHT TO CANCEL DUE TO LOW TURNOUT ON GAME DAYS ( PLEASE READ CANCELLATION POLICY EXPLANATION ) DEPOSITS WILL NOT BE RETURNED FOR LOW TURN OUT. HOWEVER IF FULL PAYMENT HAS BEEN OR IS PAID THE SESSION WILL GO AHEAD.

  53. THE SITE WILL ONLY GUARANTEE AVAILABILITY FOR CONFIRMED PLAYERS WHO HAVE PAID THEIR DEPOSIT

  54. ALL PAINTBALL PACKAGES MUST BE BOOKED

  55. IF I DO NOT UNDERSTAND THE TERMS/DEFINITIONS OF ANY OF THE SITE VOUCHERS , PROMOTIONS OR OFFER IT IS MY RESPONSIBILITY TO OBTAIN CLARIFICATION FROM THE SITE OR THIRD PARTY PAINTBALL PROVIDER IF ISSUED BY THEM.

  56. THE SITE VOUCHERS, TICKETS OR PROMOTION OFFERS ARE NOT REDEEMABLE FOR CASH I.E A VOUCHER FOR A FREE 100 PAINTBALLS CANNOT BE REDEEMED OR EXCHANGED FOR THE CURRENT CASH PAY AS YOU GO PRICE FOR 100 PAINTBALLS

  57. IT IS THE RESPONSIBILITY OF EACH CUSTOMER TO CLAIM THEIR LIGHT MEALS ON THE DAY [ IF APPLICABLE)

  58. LIGHT MEALS MUST BE BOOKED IN ADVANCE

  59. IT IS MY RESPONSIBILITY TO MAKE SURE THE TOTAL BILL FOR MY BOOKING [ ALL PERSONS] IS PAID IN FULL

  60. I WILL UNDER NO CIRCUMSTANCES LEAVE THE SITE WITHOUT PAYING MY BILL WITHOUT THE PERMISSION OF THE SITE MANAGER.

  61. I AGREE I WILL BE RESPONSIBLE FOR ALL UNPAID PAINTBALL CHARGES,CANCELLATIONS AND PURCHASES FOR MY BOOKING.

  62. I WILL BE ISSUED AN ITEMISED BILL ON THE DAY FOR ALL PAINTBALL EXPENSES FOR MY BOOKING AND IT IS MY RESPONSIBILITY TO COLLECT ALL MONEY'S AND PAY THE TOTAL SUM DIRECT TO THE SITE GAME MANAGER OR REPRESENTATIVE .

  63. IT IS ALSO MY RESPONSIBILITY TO MONITOR/CHECK MY BOOKINGS 'SPEND'/ 'PAINTBALLS USED/ACCEPTED VIA THE TALLY SHEET

  64. THE SITE WILL NOT BE HELD RESPONSIBLE FOR ANY BOOKINGS/PLAYERS WHO OVER SPEND. PAINTBALLS/SUNDRIES ARE ONLY BE ISSUED IF THEY ARE REQUESTED.

  65. ALL REQUESTS FOR ADDITIONAL PAINTBALLS AND PRODUCTS IS BY VERBAL AGREEMENT, IN THE EVENT OF A DISCREPANCY THE SITE TALLY SHEET WILL BE USED TO RESOLVE THE ISSUE - THIS WILL BE FINAL

  66. IT IS MY RESPONSIBILITY TO INFORM THE SITE TO 'CAP'/LIMIT THE AMOUNT OF PAINTBALLS ISSUED TO MY BOOKING.

  67. TO ENSURE AND CONFIRM TO THE SITE WHICH PAINTBALL PACKAGE/S I HAVE BOOKED (TO PRESENT MY CONFIRMATION ).

  68. I UNDERSTAND THAT ALL MEMBERS OF MY BOOKING CAN PURCHASE ADDITIONAL PAINTBALLS OR UPGRADE TO A BIGGER DEAL ( SUBJECT TO APPROVAL)

  69. THE SITE WILL NOT ACCEPT INDIVIDUAL PAYMENTS UNLESS BY PRIOR AGREEMENT.

  70. THE ORGANISER IS RESPONSIBLE FOR ALL CHILDREN PLACED IN THEIR CARE.

  71. A PARENTAL SUPERVISOR IS REQUIRED FOR PLAYERS UNDER THE AGE OF 14 YEARS.

  72. A PARENTAL SUPERVISOR PREFERABLY FEMALE, IS REQUIRED FOR ANY BOOKING THAT INCLUDES FEMALES UNDER THE AGE OF 18 YEARS

  73. IT IS THE RESPONSIBILITY OF MYSELF & APPOINTED SUPERVISORS TO SAFELY POLICE AND ENSURE ALL MEMBERS OF MY BOOKING FULLY COMPLY WITH ALL SITE SAFETY AND GAME RULES HOWEVER COMMUNICATED BY THE SITE STAFF. (THE SITE advise all parental supervisors to familiarise themselves with child protection guidelines https://www.nspcc.org.uk/Inform/cpsu/helpandadvice/organisations/childprotection/ChildProtectionPolicy_wda60690.html#Good_practice_guidelines ">https://www.nspcc.org.uk/Inform/cpsu/helpandadvice/organisations/childprotection/ChildProtectionPolicy_wda60690.html#Good_practice_guidelines )

  74. THE SITE DO NOT PROVIDE A TRANSLATION/ INTERPRETER SERVICE. ITS IS MY SOLE RESPONSIBILITY TO PROVIDE TRANSLATION / INTERPRETER SERVICE AND PAY ALL COSTS INCURRED

  75. IT IS MY RESPONSIBILITY TO ENSURE ALL PLAYERS WHO DO NOT UNDERSTAND ENGLISH UNDERSTAND THE SITE SAFETY AND GAME RULES AND INFORMED CONSENT.

  76. I UNDERSTAND IT IS MY RESPONSIBILITY TO FORWARD ALL INFORMATION ISSUED TO ME BY THE SITE TO ALL MEMBERS OF MY BOOKING. FAILURE TO DO SO MAY CONSTITUTE CONTRIBUTORY NEGLIGENCE ON MY PART.

  77. MY APPOINTED CHILD SUPERVISORS MUST BE A RESPONSIBLE ADULT/S WHO HAVE BEEN VETTED BY MYSELF - ALL SUPERVISORS MUST BE FULLY CONVERSANT WITH THE PARENTAL/INFORMED CONSENT AND BOOKING FORM

  78. ALL PAINTBALL DEALS AND THE ORGANISER INCENTIVE FREE PAINTBALLS [if applicable] WORKS ON THE PRINCIPLE 'USE THEM OR LOOSE THEM'. THEY WILL ONLY BE ISSUED TO THE ORGANISER UPON REQUEST.

  79. THE ORGANISER MUST CLAIM THE ORGANISER INCENTIVE UPON ARRIVAL.

  80. THE ORGANISER INCENTIVE CANNOT BE CLAIMED ONCE THE SESSION HAS BEGUN OR FINISHED.

  81. THE ORGANISER INCENTIVE CANNOT BE REDEEMED FOR CASH OR THE VALUE OF DEDUCTED OFF THE BILL.

  82. THE ORGANISER INCENTIVE IS A FREE GRATUITY AWARDED TO THE ORGANISER FROM THE SITE.

  83. THE ORGANISER INCENTIVE IS BASED UPON THE ACTUAL NUMBER OF PLAYERS PRESENT ON SITE NOT BOOKED.

  84. IF I PARK ON THE SITE VEHICLE HARD STANDING AREA I FULLY UNDERSTAND IT IS AT MY OWN RISK AND TAKE FULL RESPONSIBILITY FOR ANY DAMAGE TO OR ANY THEFT FROM MY VEHICLE.

  85. I UNDERSTAND A £ 5 ADMISSION FEE IS CHARGED FOR SPECTATORS AND APPLIES FOR STANDING ROOM ONLY.

  86. ALL SPECTATORS MUST GIVE UP THEIR SEATS FOR PLAYERS

  87. I UNDERSTAND THAT THE SITE CANNOT GUARANTEE ADMISSION FOR SPECTATORS ON THE DAY AS SPACE MAY BE LIMITED.

  88. THE SITE RESERVES THE RIGHT TO REFUSE ENTRY TO SPECTATORS OR TO LIMIT THE NUMBER

  89. YOU MUST CONFIRM TO THE SITE PRIOR TO YOUR BOOKING DATE IF SPECTATORS ARE PERMITTED

  90. ORGANISER, PARENTAL SUPERVISORS ENTRANCE IS FREE.

  91. ONE ADULT ORGANISER/SUPERVISOR PER 10 CHILDREN

  92. I UNDERSTAND MY BOOKING MUST COMPLY WITH ALL SIGNAGE .

  93. ALL PAINTBALL VOUCHERS/TICKETS/ GIFT CERTIFICATES ISSUED WILL BE HONOURED UPTO THE EXPIRY DATE SPECIFIED ON THE VOUCHER

  94. ALL VOUCHERS/ GIFT CERTIFICATES MUST BE PRESENTED TO THE THE SITE GAME MANAGER UPON ARRIVAL AT THE SITE MAIN GATE. NO VOUCHER NO ENTRY.

  95. ALTERED OR DEFACED VOUCHERS/ GIFT CERTIFICATES WILL BE VOID AND NOT ACCEPTED

  96. THE SITE WILL KEEP YOUR CONTACT DETAILS ON FILE (for our use only ) UNTIL SUCH A TIME WE RECEIVE WRITTEN NOTIFICATION FROM YOU TO REMOVE THEM - THE SITE WILL USE THESE DETAILS TO FORWARD YOU SPECIAL DEALS AND OFFERS ONLY.

  97. IF MY BOOKING IS SELF CATERING I.E ( BRING YOUR OWN FOOD,BBQ, STOVES ETC ) MY BOOKING FULLY ABSOLVE THE SITE OF ALL LIABILITY WHAT SO EVER CONCERNING ANY ACCIDENT, INJURY OR ILLNESS HOWEVER CAUSED TO MY BOOKING OR THIRD PARTY CAUSED BY MY BOOKINGS SELF CATERING ACTIVITIES

  98. I UNDERSTAND THE SITE POLITELY SUGGESTS MY BOOKING POSSESS SUFFICIENT TRAINING, FOOD PREPARATION & HYGIENE QUALIFICATIONS AND OBTAIN LIABILITY INSURANCE.

  99. I ALSO FULLY UNDERSTAND THAT MY BOOKING WILL BE REQUIRED TO REMOVE OFF SITE ALL SELF CATERING FACILITIES AND WASTE PRODUCTS AND MATERIALS ( RUBBISH/GARBAGE )

  100. A STORAGE CHARGE AND DISPOSAL FEE OF £5 PER BLACK BIN LINER MAY BE APPLICABLE FOR NON COMPLIANCE.

  101. PAINTBALL IS AN ALL WEATHER ACTIVITY SPORT

  102. ORGANISERS ARE EXPECTED TO PRINT OFF ALL APPLICABLE PAPERWORK FROM THE EMAIL ATTACHMENTS. OR FORWARD THE EMAIL ATTACHMENTS ON FOR PRINTING BY PARENTS

  103. HARDCOPIES SENT VIA ROYAL MAIL TO ORGANISERS WILL INCUR A POSTAGE CHARGE.

  104. BONUS BALLS WILL ONLY BE AWARDED IF 'ALL MEMBERS' OF YOUR BOOKING ARRIVE ON SITE TO PLAY OR IF FULL PAYMENT HAVE BEEN RECEIVED. THE BOOKING WILL NOT RECEIVE BONUS BALLS FOR NO SHOW PLAYERS AND DEFERRED BOOKINGS

  105. OPEN AND CLOSING TIMES ARE SUBJECT TO THE AVAILABILITY OF QUALITY DAYLIGHT AND MAYBE VARIED AT THE SITE DISCRETION.

  106. THE SITE OPERATES A 'USE THEM OR LOOSE' THEM POLICY FOR ALL PAINTBALL PACKAGES.

  107. I UNDERSTAND THAT PAINTBALLS INCLUDED IN ALL PACKAGES ARE DISCOUNTED PAINTBALLS AND THE DISCOUNT PRICE IS BESPOKE TO THE APPLICABLE DEAL.

  108. ADDITIONAL PAY AS YOU GO PAINTBALLS ARE PRICED ACCORDINGLY AT A NON DISCOUNT RETAIL PRICE.

  109. PAINTBALLS ARE ISSUED IN APPROXIMATE AMOUNTS/NUMBERS VIA 200/250 SHOT HOPPER -APPROXIMATE 200 -250 PAINTBALLS, 100 SHOT POD - APPROXIMATE 100 PAINTBALLS, 50 SHOT POD - APPROXIMATE 50 PAINTBALLS, HAND FULL - APPROXIMATE 15- 20 PAINTBALLS . YOU AGREED TO ACCEPT PAINTBALLS AS APPROXIMATE. YOU UNDERSTAND AND AGREE THAT IT WOULD NOT BE PRACTICAL TO COUNT OUT EACH AND EVERY PAINTBALL, THAT THE SITE WILL USE THE MANUFACTURES LEVEL/VOLUME MARKS AS GUIDANCE WHEN FILLING. ( I.E IF A MANUFACTURER STATES A 100 SHOT POD HOLDS 100 PAINTBALLS , IT SHOULD HOLD 100 PAINTBALLS). YOU FURTHER UNDERSTAND THE SITE CANNOT BE HELD RESPONSIBLE FOR ANY MISREPRESENTATIONS OF MANUFACTURERS.

  110. ALL PAINTBALLS ISSUED TO CUSTOMERS ARE ISSUED IN GOOD CONDITION AND FIT FOR THE PURPOSE THE SITE IS NOT LIABLE FOR ANY BROKEN, DAMAGED PAINTBALLS OR SPILLAGES ONCE THESE PAINTBALLS HAVE BEEN RECEIVED BY THE CUSTOMER. - PAINTBALLS ARE FRAGILE DROPPING THE GUN, COLLISION WITH HARD OBJECTS, EXCESSIVE SHAKING CAN FRACTURE PAINTBALLS.

  111. THE SITE RESERVE THE RIGHT TO EMPTY OUT HOPPERS THAT ARE CONTAMINATED WITH BROKEN PAINTBALLS TO PREVENT GUN BREAKAGE -RULE 110 APPLIES

  112. BLOCKAGES AND DAMAGE TO GUNS FROM PAINTBALLS THAT HAVE BEEN PICKED UP OFF THE GROUND AND PLACED IN THE HOPPER WILL INCUR A £5 MAINTENANCE/ STRIPPING DOWN CHARGE

  113. NON PAYMENT / LATE PAYMENT OF PAINTBALL EXPENSES - THE CREDIT/DEFAULT PERIOD TO PAY YOUR BILL IS THE DAY OF YOUR BOOKING - ALL BALANCES MUST BE PAID ON ARRIVAL OR AT THE FINISH OF THE SESSION. CHARGES AND INTEREST WILL BE CALCULATED FROM THE TIME YOUR BOOKING IS SCHEDULED TO FINISH. "We understand and will exercise our statutory right to claim interest and compensation for debt recovery costs under the late payment legislation if we are not paid according to agreed credit terms."
    Late Payment of Commercial Debts (Interest) Act 1998, Late Payment of Commercial Debts Regulations 2002

    I FURTHER UNDERSTAND THAT SHOULD I FAIL TO LEGALLY DISCHARGE ANY LIABILITY INCURRED BY MYSELF I SHALL BE LIABLE FOR ADMINISTRATIVE AND LEGAL COSTS, INTEREST AND BANK CHARGES. THE SITE OPERATES A ZERO TOLERANCE POLICY - THE SITE WILL PURSUE THROUGH THE COURTS AND DEBT COLLECTION AGENCIES/SHERIFFS ALL UNPAID COSTS AND CHARGES REGARDLESS OF AMOUNT EVEN IF IT MEANS WE WILL SUFFER A FINANCIAL LOSS. Late Payment of Commercial Debts (Interest) Act 1998,
    Outstanding balance/debt -payment must be made within seven days of receipt of invoice. All invoices will be sent via 'signed for' Royal Mail. Signed for mail is tracked and confirmed when received.
    None payment will result in the following action;
    Interest will be charged at the reference rate' of the Bank of England plus 8% from the day after the last day that it should have been paid Debt x interest rate x (the number of days late/365) = interest
    Compensation; Further charge of £40 will be payable and for "reasonable costs" associated with recovering the late payment that exceed the fixed sum will also be charged. This will include compensation for example, fees for a debt collection agency service. Postal service, County Court Judgment, legal service and an administration charge of £30 per hour for time delegated by THE SITE paintball to pursue the debt/ outstanding balance. 1. 1st Letter/invoice sent 'signed for' via Royal Mail no charge 2. All reminder letters will be charged £15 per letter 3. Three reminder letters will be issued before proceeding to recover the debt/outstanding balance via debt collection agency service, County Court Judgment, civil court proceeding.

  114. ALL GROUP PACKAGES MUST BE PAID IN FULL. DEPOSIT + BALANCE REMAINING ON GAME FEE = FULL PAYMENT (UNLESS OTHERWISE STATED BY THE SITE) - PLEASE REMEMBER YOU ARE PAYING FOR A GROUP PACKAGE NOT INDIVIDUAL PACKAGES. EACH GROUP PACKAGE IS FOR 2 -10 PLAYERS, PLACES WILL BE RESERVED FOR THE NUMBER OF PLAYERS CONFIRMED -I.E IF YOU BOOKED 7 PLACES, 7 PLACES AND ONLY 7 PLACES WILL BE RESERVED. THE TOTAL PAINTBALLS FOR THE PACKAGE WILL BE DIVIDED EQUALLY ( or as near as ) BETWEEN THOSE PLAYERS CONFIRMED OR WHO ATTEND.

  115. YOU MAY BOOK/BUY MULTIPLE GROUP AND INDIVIDUAL PACKAGES AND MIX AND MATCH I.E BOOK A GROUP PACKAGE AND THREE INDIVIDUAL GROUP PACKAGES - THE GROUP PACKAGE TAKES PAYMENT PRECEDENCE AND PRIORITY.

  116. DEPOSITS MUST BE PAID WITHIN 24 HOURS IF PAID IF DEPOSITS HAVE NOT BEEN PAID WITHIN 24 HOURS PLEASE RE CONFIRM AVAILABILITY WITH THE SITE BEFORE MAKING YOUR DEPOSIT PAYMENTS.

  117. IF PAYMENTS HAVE BEEN MADE AFTER THE 24 HOUR PERIOD. AND THERE IS NO AVAILABILITY YOU WILL BE LIABLE TO PAY ALL TRANSACTION CHARGES APPLICABLE TO A PAY BACK/REFUND

  118. PLEASE READ THESE TERMS AND CONDITIONS BEFORE MAKING ANY PAYMENT- MAKING A PAYMENT MEANS YOU AGREE TO THE SITES TERMS AND CONDITIONS.

  119. UPGRADES - UPGRADING YOUR PACKAGE BOOKED TO A BIGGER PACKAGE - YOU CAN UPGRADE YOUR PACKAGE BY GIVING NOTICE VIA EMAIL OR SMS. VERBAL CONFIRMATION FOR UPGRADES ON THE DAY ARE BINDING, PLAYERS OR ORGANISERS MUST INFORM THE SITE THAT THEY WANT AN UPGRADE BEFORE THE START OF THE SESSION. UPGRADES MAY SOMETIMES ALSO BE REQUESTED AND ACCEPTED ONCE THE SESSION HAS STARTED. ALL UPGRADES ARE SUBJECT TO AVAILABLE STOCK OF PAINTBALLS

  120. ONCE THE SITE HAS BEEN INFORMED A PLAYER OR BOOKING HAS BEEN UPGRADED THE UPGRADE IS BINDING AND CANNOT BE REVERSED IF PAINTBALLS HAVE BEEN ACCEPTED.

  121. UPGRADES ARE SUBJECT TO APPROVAL.

  122. THE SITE RESERVE THE RIGHT TO REJECT ANY REQUEST FOR AN UPGRADE.

Wet weather warning !!! Remember woolaball is an outdoor paintball venue if the ground conditions are wet/ muddy and slippery - the choice of footwear is your decision however we suggest you consider players/non players coming on site to wear sturdy footwear with good tread/grip and ankle support or studded footwear - training shoes & plimsoles footwear with no or little tread, smooth soled low profile footwear is not recommended during wet/muddy/frosty weather. 

Customer choice of footwear will not be challenged however any injury or accident may constitute contributory negligence by the player/s ,players parents/legal guardians, spectators or visitors.

Dear Parent/Guardian. WOOLABALL™ / HULL PAINTBALL.CO.UK™ treats the health and safety of all participants as a priority. 

CHILDREN MUST HAVE PARENTAL PERMISSION TO PLAY PAINTBALL - 

A CHILD IS ANY PERSON UNDER THE AGE OF 18 YEARS OF AGE 

WE WILL EMAIL THE 'PARENTS INFORMED CONSENT FOR PAINTBALL AND LOW IMPACT PAINTBALL DOCUMENT' 

JUST CALL/SMS 07974630094 PROVIDE YOUR EMAIL AND WE WILL EMAIL THE DOCUMENT

OR SEND US AN EMAIL TO HULLPAINTBALL@GMX.COM AND WE WILL EMAIL THE DOCUMENT BACK

PARENTS INFORMED CONSENT FOR PAINTBALL AND LOW IMPACT PAINTBALL DOCUMENT MUST BE PRINTED OFF, SIGNED BY LEGAL PARENT OR GUARDIAN AND HANDED TO THE GAME MANAGER ON THE DAY OF YOUR BOOKING. 

PLEASE DO NOT TURN UP TO PLAY PAINTBALL WITHOUT SIGNED PARENTS INFORMED CONSENT FOR PAINTBALL AND LOW IMPACT PAINTBALL DOCUMENT ( clauses 2,5,6,7 terms and conditions) 

NO FORM, NO ENTRY, NO PLAY, NO EXCEPTIONS


N. Whitelam trading as Woolaball, 23, HU12 9TA

Do you have any more questions? Do not hesitate to contact us